Terms and Conditions 

Overview

Welcome to Aqua Mobile Marine’s Online Store. By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order. If you do not agree, you should not use this website or make purchases through it.

Ordering

You may place an order by selecting products and submitting payment through our Online Store.
By placing an order, you make an offer to purchase the selected product(s) for the price listed, including GST, shipping, and any applicable fees.
We reserve the right to accept or reject any order for any reason, including (without limitation) product availability, errors in pricing or product information, or suspected fraudulent activity.
If an order cannot be accepted, we will notify you and process a refund where applicable.

Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.
Prices may change without notice.
Payment must be made in full at the time of purchase using the accepted payment methods displayed at checkout.
Aqua Mobile Marine is not responsible for any bank fees, currency conversion charges, or payment gateway delays.

Product Availability

All products are subject to availability. Some items may be available for pre-order or backorder.
If an item becomes unavailable after purchase, we will contact you with alternative options or a full refund.

Shipping & Delivery

We ship Australia-wide.
Shipping costs are calculated at checkout based on product size, weight. 
Delivery timeframes provided are estimates only. Delays may occur due to courier operations, public holidays, or stock levels.
Aqua Mobile Marine is not responsible for lost or damaged goods once they have been handed to the courier. Customers should contact the courier directly for delivery issues.

Dispatch of Items may take up to 14 Days 

Returns, Exchanges & Refunds

6We comply with Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.

Aqua Will not issue a refund or replacement due to user error
Change-of-mind returns are accepted
only if approved and the product is:

  • unused,
  • in original packaging, and
  • returned within 14 days of purchase.
    Return shipping costs are the customer’s responsibility.
    Special orders, electrical items, software, and electronics may not be eligible for return unless faulty.
    Warranty claims are subject to manufacturer terms and may require assessment or proof of installation by a qualified technician.

Warranties

All products include manufacturer warranties where applicable.
Aqua Mobile Marine does not provide additional warranties beyond those required under ACL.
Incorrect installation or misuse may void warranties.


Product Information

We make every effort to ensure product descriptions, images, and specifications are accurate.
Actual products may vary slightly due to manufacturer updates or variations.
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Limitation of Liability

To the maximum extent permitted by law, Aqua Mobile Marine is not liable for:

  • indirect or consequential losses,
  • delays in shipping,
  • incorrect installation not performed by our technicians,
  • losses caused by user error, misuse, or negligence.
    Our liability is limited to the remedies available under ACL.

Privacy

We collect and handle personal information an in put this in our accounting system. This is a secure service and not used for marketing purposes
By using our Online Store, you consent to the collection and use of your information as outlined there.

Intellectual Property

All content on this website, including logos, images, text, and product information—is the property of Aqua Mobile Marine or its suppliers.
You may not reproduce or distribute any content without written permission.

Changes to Terms

We may update these Terms & Conditions at any time without notice.
Continued use of the website indicates acceptance of the updated terms.

Contact Information

For support, warranty enquiries, returns, or order questions, please contact:

  • Aqua Mobile Marine
    Email:
    shop@aquamobilemarine.com.au